Free NHS Flu Clinics - Autumn 2017
Attleborough Surgeries 2017 Flu Clinics are underway.
This vaccination is free under the NHS and you should attend if you are:
- Aged 65 years or over.
Or have one of the following long term conditions:
- A heart problem.
- A chest complaint or breathing difficulties, including bronchitis, emphysema or severe asthma (requiring regular inhaled steroids).
- Kidney disease.
- Lowered immunity due to disease or treatment (such as steroid medication or cancer treatment).
- Liver disease.
- Had a stroke or transient ischaemic (TIA).
- A neurological condition, e.g. multiple sclerosis (MS), cerebral palsy or learning disability.
- A problem with your spleen, e.g. sickle cell disease or you have had your spleen removed.
- Are seriously overweight (BMI of 40 and above).
Please bring children to our separate clinic, which will be by appointment only, on Saturday 11th and 25th November. All appointments to be booked via main reception.
FREE parking at Station Road Surgery for these events.
Flexible support around carer's lives and what matters to them. Please see attached information Carers Matter Norfolk.
New GP Appointment
We are delighted to welcome Dr Stephen Domek to Attleborough Surgeries. Dr Domek lives in Norwich and has joined us from a large Practice in Lowestoft. Dr Domek will be taking over the patients who were formally under the care of Dr Sivamalar and some of Dr Khalaque's patients. This brings us up to our full complement of Doctors.
Rising star nurse Callum Metcalfe from Attleborough Surgeries has sights set on top national award
As a Practice, we are delighted to let our patients know that one of our Practice Nurses, Callum Metcalfe, attended as a finalist for the Nursing Times Awards 2017. His shortlisting was in the category for Rising Star, which recognises the significant achievements and passion of nurses who have been qualified for less than 5 years. Callum is a credit to the nursing profession and we are delighted to have him working with us, alongside the rest of our extremely dedicated and brilliant nursing team. Callum was recently featured in the Eastern Daily Press, click to see article Callum Metcalfe - Rising Star.
Callum has also recently had an article published in the Primary Care Journal of General Practice Nursing - there's simply no stopping him!
Medication Review Information
NHS South Norfolk Clinical Commissioning Group (the CCG) has the responsibility for planning and buying healthcare services for the local population. As a result of the pressures within the NHS, the CCG is facing a potential financial pressure in its budget for 2017-18. The CCG is now in the process of conducting a comprehensive assessment of all the services it commissions.
The CCG has identified certain medicines which are being prescribed that are more expensive than others which are equally as safe and effective. Medicines will often have more than one name: a generic name (the active or key ingredient of the medicine) and a brand name (the trade name the manufacturer gives to the medicine). Using generic medicines means that a proportion of the budget can be released and be directed to other areas where patients need it.
Whilst it is accepted that this change may be unwelcome for some patients, the savings will allow the CCG to maintain its investment in higher priority areas such as ambulance services, mental health services and accident and emergency care.
Named GP for All Patients
You may be aware of a national initiative within the NHS for every patient to be assigned a named GP. This doctor would be a patients' primary contact to provide continuity of care and build a stronger relationship between patient and doctor.
We have operated a 'personal list' system for many years which means that we already comply with the new requirements for every patient already registered with the Practice.
The majority of Practices have had to officially assign a doctor to patients and send them a letter informing them of these details. However, most of the patients registered with us at Attleborough Surgeries know who their named GP is from the moment that they register; for this reason we have taken the decision not to mailshot every patient. If you do not know who your named GP is, this information is detailed on your repeat and acute prescriptions or alternatively please do not hesitate to ask a member of staff at the Practice.
If you no longer require an appointment, please CANCEL IT, giving as much notice as possible. This will enable the appointment to be booked for a patient who needs to be seen urgently. If you have booked your appointment via our on-line service, you can simply cancel your appointment by visiting our website, alternatively, please call our reception team on 01953 453166.
Norwich Walk-In Centre
The Walk-In Centre is now called the Norwich Practices Walk-in and Health Centre and has moved to Rouen House, Rouen Road, Norwich, NR1 1RB. Telephone: 01603 677500.
The new location is the Road on the left hand side of the Archant building just over the Road from the Castle Mall.
Care Quality Commission Inspection Report - Its All Good!
The Care Quality Commission (CQC) has confirmed that we are a 'Good' Practice! The Practice had a planned inspection visit from the CQC in November 2014 and we are delighted to confirm that the outcome of this inspection gave us a resounding good across the five key areas of providing safe, effective, caring, responsive and well led services. We also had an area of outstanding work recognised in the arrangements that we have in place with our Patient Participation Group and associated email Patient Reference Group.
For our latest CQC inspection report follow this profile link and read more about the great work that our dedicated clinical and administrative teams carry out at the Practice.
Dispensary Telephone Repeat Ordering Service
Patients are no longer be able to telephone the Dispensary to order repeat medication/prescriptions. This change has been implemented in order to improve the safety for our patients in relation to the ordering of repeat medication.
Please print the following leaflet Dispensing Services to find out about the 5 ways in which you can order your medication in the future, including :
1. registering for our on-line repeat ordering service
2. using your repeat medication slip
3. written request to the Surgery
4. signing up to automatic dispensing (please print the following leaflet for completion Automatic Dispensing)
5. contacting your local chemist in the usual way.
All information and leaflets are also available at Station Road and Queens Square Surgeries. A query line is available for prescribing or medication queries; please note this is an answerphone system, but messages are checked throughout the day; please call 01953 452663.
Data and Information
One of the Government’s key aims is to modernise health services and improve health outcomes by putting patients first in every decision that the NHS makes.
Underpinning this vision is the need for high quality information so that everybody can make the right decisions at the right time. A modern data service is being developed for the NHS that will provide NHS organisations, citizens and researchers with accurate, timely information which will radically transform the way we care for and treat people and continuously improve the services we offer.
Please use the links below to find out how this affects you as a patient and the options you have to respond to this initiative.
Poster & Patient Leaflet
Protecting your child against measles
You may be aware that there has been an increase in the number of measles cases in England with some local outbreaks.
Please read the attached Measles Flyer for general information
What you can do now
To make an appointment for your child to have the vaccine or to answer any queries please contact the surgery.
There is more information on measles on the NHS Choices website.
We do hope you will take this opportunity to ensure your child is fully protected.