Mental Health

The following guide has been created with the support of children, young people and their families:
Support and self help guide for children, young people and families
NHS Talking Therapies Norfolk and Waveney also known as Norfolk and Waveney Wellbeing.

The Wellbeing Service offer free help and support to improve wellbeing and manage stress, low mood and anxiety. Their aim is to reduce the onset of mental ill health, prevent deterioration and promote recovery by offering a range of online workshops, talking therapies, employment support, peer support and social activities.

Telephone: 0300 123 1503
Website: www.wellbeingnands.co.uk
Combat Stress is the UK’s leading charity for veterans’ mental health. For a century, they’ve helped former servicemen and women with mental health problems such as anxiety, depression and post-traumatic stress disorder (PTSD). 

Telephone: 08001 381 619
Text: 07537 404 719
Website: www.combatstress.org.uk 
Email: [email protected]
SANE is a leading UK mental health charity. They work to improve the quality of life for anyone affected by mental illness.

Telephone: 02038 051 790
Website: www.sane.org.uk/home 
Email: [email protected]
Free anonymous online chat for young people to discuss your mental health issues.

Website: kooth.com
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927
Website: www.rethink.org
Email: [email protected]
Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393
Website: www.mind.org.uk
Norfolk County Council has commissioned services across the county to help tackle loneliness and social isolation. The services offer 1-to-1, group and peer support to adults (18+) whose loneliness and social isolation are the primary issues affecting their health & wellbeing.

Leaflets: Combatting Loneliness and Self Isolation in Norfolk and Social Isolation and Loneliness Postcard
Referral by phone, email, or online referral form
1-to-1 support delivered face-to face and on the phone by Lily advisors
Online directory of services and events

Telephone: 01553 616200 (option 6)
Website: www.asklily.org.uk
Email: [email protected]
Online and phone referral
1-to-1 assessment, coaching and support
Freephone helpline open 09:00-17:00, Monday-Friday
Access to local groups and activities

Helpline: 0300 303 3920
Website: www.canconnect.org.uk
Email: [email protected]
Online and phone referral
1-to-1 assessment, coaching and support from a team of Life Connectors
Freephone helpline open 09:00-17:00, Monday-Friday
Support to access groups and activities

Helpline: 0300 303 3920
Website: www.bettertogethernorfolk.org.uk
Enquiry Form: www.bettertogethernorfolk.org.uk/enquiry-form
The Campaign Against Living Miserably (CALM) is leading a movement against male suicide, the single biggest killer of men under 45 in the UK.

Telephone: 0800 585 858 
Website: www.thecalmzone.net
They offer professional confidential counselling and will not turn anyone away for financial reasons. Please note that they are not a crisis service. 

Telephone: 01603 617 709
Website: www.norwichcentre.org 
Email: [email protected]
To relieve the mental and emotional suffering of people in Norfolk and Waveney who are lesbian, gay, bisexual or transgender (LGBT+) or in doubt of their sexuality or gender identity by the provision of advice, peer-support and information.

Telephone: 01603 219 299
Website: www.norfolklgbtproject.co.uk 
Email: [email protected]
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123
Website: www.samaritans.org
Email: [email protected]