NHS England requires practices to promote and offer the facility to enable patients online access to appointments, prescriptions, allergies and adverse reactions.

You can also request online access to your medical records where appropriate and subject to the application of national safeguards. This facility is in place.

Requesting access to your detailed coded record will follow the best practice requirements detailed in the Health Records Act. All requests must be made in writing and ID verification will be required; this will be asked for even if previously provided when registering for online access. This is because your detailed coded record is extremely important and we must ensure that we have your confirmed identify for the purpose of releasing this data. All requests will be processed by the practice within 30 days. It should be noted that only coded clinical activity will be available to view, which is a representation of your clinical record. No appointments will be available to discuss your coded record with a clinical member of staff once released.

We currently offer the facility for booking and cancelling appointments, and also for ordering your repeat prescriptions online.