Administration

The administration staff provide a range of services in the practice which mainly involve using and maintaining the IT systems to offer a range of functions in addition to traditional appointment scheduling, clinical record keeping and prescribing. Modern GP practices use their systems to manage incoming and outgoing correspondence, review performance data, provide patient recall functions, run audits and reports, manage referrals and test requests, incorporate pathology test reports and to analyse referral and prescribing costs and trends within the practice.

Lou Leggett – Administrator

Ellie Cooper – Administrator

Kerry Mitchell – Administrator

Kirsty Boardman – Administrator

Elaine Fowle – Administrator

Rachel Lloyd – Administrator

Harriet Sturgeon-Glover – Administrator

Jo-Anne Downes – Administrator

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as taking messages, giving out results as authorised by the GP and keeping information up to date.

Clare Fisher – Reception Manager

Janet Newby – Receptionist

Sam Overton – Receptionist

Linda Royall – Receptionist

Michelle Silver – Receptionist

Barbara Kidd – Receptionist

Sue Hutchinson – Receptionist

Michelle Harris – Receptionist

Yvette Lancaster – Receptionist

Tracey Bullen-Cook – Receptionist

Erika Rawlinson – Receptionist

Gail Jennings-Page – Receptionist

Tracey Martin – Receptionist

Sandy Dempster – Receptionist

Stephanie Willis – Receptionist