Administration

The administration staff provide a range of services in the practice which mainly involve using and maintaining the IT systems to offer a range of functions in addition to traditional appointment scheduling, clinical record keeping and prescribing. Modern GP practices use their systems to manage incoming and outgoing correspondence, review performance data, provide patient recall functions, run audits and reports, manage referrals and test requests, incorporate pathology test reports and to analyse referral and prescribing costs and trends within the practice.

• Lou Leggett – Administrator
• Ellie Cooper – Administrator
• Kerry Mitchell – Administrator
• Elaine Fowle – Administrator
• Rachel Lloyd – Administrator
• Harriet Sturgeon-Glover – Administrator
• Jo-Anne Downes – Administrator
• Emma Lloyd – Administrator
• Michelle Silver – Administrator
• Kirsty Boardman – Administrator

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as taking messages, giving out results as authorised by the GP and keeping information up to date.

• Janet Newby – Receptionist
• Linda Royall – Receptionist
• Barbara Kidd – Receptionist
• Sue Hutchinson – Receptionist
• Michelle Paterson – Receptionist
• Yvette Lancaster – Receptionist
• Gail Jennings-Page – Receptionist
• Tracey Martin – Receptionist
• Sandy Dempster – Receptionist
• Stephanie Willis – Receptionist
• Aliya Nanji – Receptionist
• Tracy Delf – Receptionist