Practice Team
Administration
The administration staff provide a range of services in the practice which mainly involve using and maintaining the IT systems to offer a range of functions in addition to traditional appointment scheduling, clinical record keeping and prescribing. Modern GP practices use their systems to manage incoming and outgoing correspondence, review performance data, provide patient recall functions, run audits and reports, manage referrals and test requests, incorporate pathology test reports and to analyse referral and prescribing costs and trends within the practice.
Lou Leggett – Administrator
Ellie Cooper – Administrator
Kerry Mitchell – Administrator
Kirsty Boardman – Administrator
Elaine Fowle – Administrator
Rachel Lloyd – Administrator
Harriet Sturgeon-Glover – Administrator
Jo-Anne Downes – Administrator
Reception
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as taking messages, giving out results as authorised by the GP and keeping information up to date.
Clare Fisher – Reception Manager
Janet Newby – Receptionist
Sam Overton – Receptionist
Linda Royall – Receptionist
Michelle Silver – Receptionist
Barbara Kidd – Receptionist
Sue Hutchinson – Receptionist
Michelle Harris – Receptionist
Yvette Lancaster – Receptionist
Tracey Bullen-Cook – Receptionist
Erika Rawlinson – Receptionist
Gail Jennings-Page – Receptionist
Tracey Martin – Receptionist
Sandy Dempster – Receptionist
Stephanie Willis – Receptionist