A DNA is someone who Did Not Attend an appointment at the surgery and did not tell us beforehand. The Doctor or Nurse were waiting, but the patient did not attend. DNAs are a serious problem for the NHS. Research shows that around 13 million GP appointments and 6 million practice nurse appointments are missed each year.
If you are unable to make your appointment, then please let us know. You can let us know by filling out the cancel an appointment form on the website, via the NHS App or by calling the surgery on 01953 453 166.